British Gas owner Centrica reveals plans to axe 1,300 jobs across its business over the next next few years. Management blames a sweeping restructuring drive aimed at cutting gas storage investment and cutting back a core trading unit. Customer service posts could be shifted to automated chatbots instead of human hands, raising fresh fears for support roles. So far, no details have emerged on affected areas or the start of sackings. The company only confirmed that its trading wing will operate below usual growth rates moving forward.
Sources & References
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British Gas owner Centrica plans overhaul with 1,300 job cuts over two years - London Evening Standard
British Gas owner Centrica plans overhaul with 1,300 job cuts over two years London Evening Standard
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Daily market update: Tesla, Alphabet, Centrica, EasyJet - AJ Bell
Daily market update: Tesla, Alphabet, Centrica, EasyJet AJ Bell
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British Gas Owner Centrica Announces Plans to Cut Contact Centre Jobs - contact-centres.com
British Gas Owner Centrica Announces Plans to Cut Contact Centre Jobs contact-centres.com
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Centrica plans overhaul in 1300-job cut proposals - Bdaily
Centrica plans overhaul in 1300-job cut proposals Bdaily
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FTSE 100 shares round-up: Centrica, Relx, Howden Joinery, 3i - Interactive Investor
FTSE 100 shares round-up: Centrica, Relx, Howden Joinery, 3i Interactive Investor