Harness: Next-Gen Software Delivery in Financial Services
At the Harness {unscripted} 2025 event, industry leaders shared their perspectives on the evolution of software delivery, focusing on how artificial intelligence and automation are transforming the financial services sector. The discussion highlighted both the advantages and the potential risks of this transformation, emphasizing the importance of guardrails to ensure consistent and secure outcomes.
“So that's investment research, really deep-diving into that and getting decisions quicker. There's so much financial data out there, and we've been using traditional machine learning for a long time, but Gen AI is just another tool that can help us get to those buy-sell signals quicker.”
— Dill Bath, AI Technical Lead at Allianz
Generative AI is making rapid progress across the global fintech landscape. This technology has evolved from automating routine tasks to aiding in complex challenges, including detecting and combating financial crime.
“The other areas are really around operations – automating manual tasks. We have a lot of third-party and client requests in shared mailboxes, and it's a very manual process in operations, so we're really optimising that.”
— Dill Bath, AI Technical Lead at Allianz
Key Takeaways
- AI and automation are reshaping financial service operations and investment research.
- Guardrails and oversight are vital to maintain reliability in AI-driven processes.
- Generative AI’s role continues to expand from efficiency tools to strategic applications.
Author’s Summary
At Harness {unscripted} 2025, experts revealed how AI and generative technologies redefine efficiency, research, and risk management in global financial services.