The report shows The carrier facing massive cancellations and refund processing delays, with hundreds of travelers impacted as itineraries were cancelled or being reviewed owing to scheduling adjustments. Travelers described near-immediate cancellations, missed itineraries, and slow refund processing, with some offered credits or rescheduled dates in lieu of refunds. Articles note affected trips included China, Sri Lanka, and South America. Refund pursuit by clients as frustration grew over poor updates and limited communication. More coverage highlight the fallout as more travelers report cancellations or rescheduled tours.